Boomi Cloud API Management - Degradation

Incident Report for Boomi

Resolved

Our engineering team has corrected the issue and Boomi Cloud API Management platform is operating as expected.

Posted Oct 20, 2025 - 12:19 UTC

Monitoring

Our team has taken measures to address the service degradation of the Boomi Cloud API Management platform. All components are in good health and our team is currently monitoring the situation.

We will provide updates on the status page as soon as we have more information.

Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.

Posted Oct 20, 2025 - 10:12 UTC

Update

We are continuing to work on a fix for this issue.

Posted Oct 20, 2025 - 09:42 UTC

Identified

We have identified the root cause of the issue and we are working on it

We are closely monitoring our services and will update the status page

Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.

Posted Oct 20, 2025 - 09:39 UTC

Investigating

The Boomi Cloud API Management platform is experiencing service degradation. Based on the available information, we believe that the following components are affected:

Mashery V2/V3 API
oAuth dependent traffic
Admin Dashboard Control Center
Datacenter impact - US- EAST region traffic
Non OAuth dependent traffic
Mashery Developer Portal

Our team is investigating this and we will provide updates on the Status page as soon as we have more information.

Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.

Posted Oct 20, 2025 - 09:29 UTC

This incident affected: Cloud API Management (CAM) (CAM Design Time, CAM Developer Portals, CAM Reporting/Analytics, CAM Runtime).